Before you invest in SEO, you should know exactly what you are paying for, what you own, and how you can leave. These Terms of Service set out how Growfactor works with you, in plain language and without hidden conditions.
They apply to every visit to growfactorllc.com, every free SEO audit, and every paid SEO engagement we deliver in Pakistan and internationally.
Growfactor delivers white-hat SEO services under a written proposal or Statement of Work, billed monthly or per project. No agency can guarantee rankings, so we commit to transparent work and reporting instead. You own the content we create once it is paid for, and you can end a monthly plan with 30 days’ written notice after the minimum term.
These terms are an agreement between you and GrowFactor LLC, trading as Growfactor (“Growfactor”, “we”, “us”, or “our”). You can learn more about the team behind Growfactor on our About page.
By using our website, requesting an audit, or signing a proposal, you accept these terms. If you sign on behalf of a business, you confirm you have authority to bind that business.
If a signed proposal or Statement of Work says something different from these terms, the signed document applies for that project.
These terms use a few words with specific meanings:
Term | Meaning |
|---|---|
Client / You | The person or business that uses our website or buys our services |
Services | The SEO work described in your proposal or Statement of Work |
Statement of Work (SOW) | The signed proposal that sets out scope, deliverables, fees, and timelines |
Deliverables | Content, reports, audits, recommendations, and other materials we create for you |
Engagement | The period during which we provide Services to you |
We provide SEO services in Pakistan and internationally, including SEO strategy, technical SEO, on-page optimization, content writing, link building, local SEO, Shopify SEO, AI search optimization, and reporting. Your exact scope is set out in your SOW.
Anything not listed in your SOW, such as web development, paid ads, or design work, is out of scope. We will quote separately before starting any extra work.
When you request a free SEO audit, we review your website using public data and share our findings with you. The audit carries no obligation to buy, and its recommendations are guidance rather than a guarantee of results.
Google and other search engines control their own algorithms, and those algorithms change often. That is why no honest agency can promise a specific ranking, traffic figure, or date.
Google itself advises caution with anyone who claims they can guarantee a top ranking in Google Search. We follow that standard and never promise positions we cannot control.
What we do commit to is proven, white-hat work and transparent reporting. Our results, such as taking a regional tax consulting firm from 40 to 670 daily visitors in 10 months, show what is possible, but every website and market is different.
SEO works best as a partnership. To get results on schedule, you agree to:
Delays in access or approvals can push back timelines. We will tell you as soon as a delay affects your results.
Many projects need access to tools such as Google Search Console, Google Analytics 4, WordPress, and your Shopify store admin for Shopify SEO projects. You remain the owner of every account, and we ask for user-level or collaborator access wherever a platform allows it.
We use your access only for the agreed scope and remove it within 30 days of your engagement ending. How we handle the data in those accounts is explained in our Privacy Policy.
Your fees are set out in your SOW. You can compare our SEO packages and pricing plans before booking a call.
If an invoice is more than 15 days overdue, we may pause work until it is paid. We will always contact you before pausing anything.
SEO builds results over months, not weeks. Most businesses see meaningful progress within 3 to 6 months, which is why monthly plans have a minimum term of 3 months unless your SOW says otherwise.
Because SEO fees pay for time and expertise already delivered, fees for work that has started are non-refundable. If you have prepaid for months we have not yet started, we will refund those months in full.
If you believe a deliverable does not match your SOW, tell us within 14 days. We will fix it at no extra cost.
We share content, strategies, and major technical changes with you for approval before they go live.
Once you have paid in full, you own the content, reports, and other deliverables we create for you. You can use, edit, and publish them however you choose.
Growfactor keeps ownership of our own methods, templates, frameworks, checklists, and internal tools. We grant you a licence to use any of these that are part of your deliverables.
Third-party assets, such as stock images, fonts, or plugins, remain subject to their own licences. Anything you give us stays yours, and you give us permission to use it only to deliver your project.
Every tactic we use follows search engine guidelines, so your rankings are built to last. We do not use private blog networks, link schemes, cloaking, keyword stuffing, or auto-generated spam content.
Links placed on third-party websites remain under those websites’ control. If a publisher removes or changes a link after placement, we will work with you to replace it where your SOW includes link building.
Our work depends on platforms we do not control, including Google, Shopify, WordPress, hosting providers, and SEO tools. We are not responsible for outages, policy changes, algorithm updates, or account actions taken by these providers.
When a platform change affects your site, we will explain the impact in your reporting. Our technical SEO services team can then help you respond.
Both sides agree to keep each other’s confidential information private, including business data, strategies, pricing, and login details. This duty continues for 2 years after your engagement ends, and permanently for passwords and personal data.
Confidentiality does not cover information that is already public or that the law requires us to disclose.
We may describe your results in anonymised form, by industry and region, without naming your business. We will only use your name, logo, or testimonial with your written permission, and you can withdraw that permission at any time.
During your engagement and for 12 months after it ends, you agree not to directly hire Growfactor team members who worked on your project without our written agreement. This protects the team that delivers your results.
When you use growfactorllc.com, you agree not to:
Our blog and guides share general SEO information. They are not a substitute for advice tailored to your website, and you act on them at your own discretion.
We deliver our services with professional care and skill. Apart from what your SOW states, our website and services are provided “as is”, without promises of specific rankings, traffic, revenue, or uninterrupted availability.
To the extent the law allows, Growfactor’s total liability for any claim is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect losses, such as lost profits, lost data, or ranking drops caused by algorithm updates or third-party actions.
Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud.
You agree to cover Growfactor against claims arising from content, products, or materials you supply, or from your breach of these terms. We agree to do the same for claims arising from our own breach or from content we create that infringes someone else’s rights.
Either side can end an engagement immediately if the other seriously breaches these terms and does not fix the breach within 14 days of written notice. We may also end an engagement if a client asks us to use unethical or unlawful tactics.
When an engagement ends, the following applies:
Neither side is responsible for delays caused by events beyond reasonable control. These include internet shutdowns, extended power outages, natural disasters, government action, or major platform failures.
We will tell you promptly if such an event affects your project, and timelines will be adjusted fairly.
These terms are governed by the laws of Pakistan. If a disagreement arises, both sides will first try to resolve it in good faith within 30 days of written notice.
If that does not work, the courts of Karachi, Pakistan, will have jurisdiction. International clients can agree a different process in their SOW.
How we collect, use, and protect personal data is explained in our Privacy Policy, which forms part of these terms.
We may update these terms when our services, pricing, or legal requirements change. The “Last Updated” date shows the current version, and active clients will be emailed at least 30 days before any material change affects their engagement.
These final provisions apply to every engagement:
These answers cover the questions business owners ask most before signing with us.
No. Search engines control rankings, and any agency promising guaranteed positions is taking a risk with your website. We commit to white-hat work, clear timelines, and transparent monthly reporting instead.
Most businesses see meaningful progress within 3 to 6 months, depending on competition and the current state of the website. That is why our monthly plans start with a 3-month minimum term.
Yes. After the minimum term, you can cancel with 30 days’ written notice to info@growfactorllc.com. You only pay for work completed up to your cancellation date.
You do, once it is paid for. You can keep using, editing, and publishing it after our engagement ends.
Fees for work already started are non-refundable, but prepaid months we have not started are refunded in full. If a deliverable does not match your SOW, we fix it at no extra cost.
We hand over all paid deliverables and remove our access to your platforms within 30 days. You can also remove our user accounts yourself at any time.
For questions about our services and process, visit our general SEO FAQs.
Have a question before you sign? We would rather answer it now than leave anything unclear.
Talk to our team about your SEO plan and these terms or chat with us on WhatsApp at +92 332 0231132.
